Frequently Asked

Heat Pump Designer is a service for installers/ construction professionals – although no specific technical knowledge is required you need a basic understanding of construction types and systems. Then let us guide you through the design process step by step.

The design service as quoted here is primarily around the MCS size (eg <45kW Thermal) and for a single domestic dwelling up to 4-5 bedrooms/3-4 bathrooms.

Registration takes mere seconds, simply sign up for a free account. Create your first project and if you’re looking for some extra guidance, get in touch.

The basic package relies on your survey and floor plans- hopefully you have someone who can go to site and measure rooms, radiators and window sizes etc.

If not enquiry about our premium package and we will arrange a survey for you.

No a hand drawn sketch is fine. Just get the following

    • each room dimension
    • room height
    • window size
    •  radiator type
    •  radiator size

and show them on a plan so we can see which are external walls etc. 

Also record the wall, roof and floor fabric details. 

If you do have CAD drawings or proper architectural drawings that is good for us as well!

The complete Heat Pump Designer design is available for air source heat pumps as a standard price. Users requiring unique custom features or Ground Source, or solar/ battery studies are welcome to get in touch.


As a bespoke purpose-built software solution, pricing differs depending on the complexity of the development work required. Following a one-to-one consultation, the team will supply a detailed quotation outlining project scope, development cost, license fee and completion time frame.

White-labelled software with custom branding

Bespoke handover reports

Customer focused design tool for your own website

Custom automated forms and PDFs

Digital customer confirmation with e-signature support

Unique features designed to your exact specification

API integration with existing company systems

Absolutely, online screen share training sessions are available on request. Check out our user guide- email info @ too!

Great! We’re always keen to hear from our users. Heat Pump Designer has been developed by heat experts for heatpump installers. Updates go live on a regular basis, so get in touch and share your feature requests.

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